The Next Question – Pinpoint Protocol

person on phone

Last week, Alan reminded us that AI can process information faster than any analyst ever could, and he’s right. AI can summarize logs.AI can prioritize alerts.AI can even explain what a vulnerability does. But there’s one thing it can’t do on its own. It can’t decide which question should be asked next. The quality of […]

Curiosity Over Recall – Pinpoint Protocol

desk of a team collaborating

One of the questions I hear most often lately is:“Will AI replace cybersecurity analysts?” After another week of reviewing vulnerabilities, incidents, and threat activity, I think the better question is:“What makes a great analyst in an AI-enabled world?” The answer isn’t memorizing every CVE. It isn’t recognizing every threat actor. And it isn’t reading more […]

Familiar Blind Spots – Pinpoint Protocol

Pumpkins with Hay and leaves

Most of us are pretty good at spotting things that feel suspicious. An email from someone we don’t know. A strange text message. A website that looks a little off. Those situations naturally make us cautious. The bigger challenge is often the opposite. The things we’re confident about. The accounts we use every day. The […]

Complexity Becomes Risk – Pinpoint Protocol

connections off of a central light point

Most technology problems don’t start as technology problems. The system works…until the documentation is outdated. Until a dependency changes. Until a credential isn’t rotated. Until nobody remembers why something was configured that way. That’s when operational complexity becomes operational risk. As technologists, we spend a lot of time evaluating capabilities. New platforms. New integrations. New […]

Operational Maturity – Pinpoint Protocol

Glasses with computer displays

Good security programs behave like well-engineered systems. They’re repeatable. Maintainable. Understandable by more than one person. They continue functioning under pressure, even when conditions are not perfect. That’s what operational maturity actually looks like. In practice, a lot of security programs struggle because they were implemented, but never truly engineered to scale operationally. A process […]

Velocity And Focus – Pinpoint Protocol

Two laptops being typed on

The velocity of everything is increasing. Threats are moving faster. Businesses are moving faster. AI is accelerating both innovation and exploitation simultaneously. Expectations are higher, timelines are shorter, and the volume of decisions organizations are making every day continues to grow. And without focus, mistakes become inevitable. This week’s headlines reflect that reality in different […]

Drift – Pinpoint Protocol

Veteran's Day flags in a cemetary

Most organizations don’t experience catastrophic failure all at once. They drift. Not dramatically. Not intentionally. Usually just a few small deviations over time. A delayed update becomes “we’ll get to it next cycle.”An exception gets approved and never revisited.A trusted vendor receives broader access than originally intended.An alert becomes background noise because nothing bad happened […]

Small Decisions – Pinpoint Protocol

blue lights like connections

There’s something about a day like Cinco de Mayo that feels easy. You’re meeting friends, stepping away from work, maybe checking your phone a little less, maybe not thinking too much about anything urgent. Everything feels a bit more relaxed. A bit more routine. And that’s exactly when small decisions start to matter more than […]

The Work Nobody Sees – Pinpoint Protocol

Power button on the back of a iMac

A lot of the most important work in cybersecurity doesn’t get seen. It’s not the headline. It’s not the incident everyone talks about after the fact. It’s everything that happens before that. The alerts that get reviewed. The patterns that get noticed. The vulnerabilities that get prioritized. The quiet decisions that determine whether something becomes […]

Effortless By Design – Pinpoint Protocol

Hands at a keyboard

There’s something about a great café in Paris that feels effortless. Everything looks simple. Clean. Thoughtfully put together. The experience just works. But what makes it feel that way isn’t luck. It’s intention. Behind the scenes, every detail has been considered. The flow, the timing, the presentation, the experience. What looks easy on the surface […]

Quiet Risks – Pinpoint Protocol

person making a new file in a program

Most people remember the classroom game Heads Up, Seven Up. Heads down. Eyes closed. A few people get tapped, and when it’s over, they have to guess who did it. Most of the time, they guess wrong. Not because they weren’t paying attention, but because there wasn’t enough signal to make a confident decision, and that dynamic […]

Technical Operations Matter – Pinpoint Protocol

Computer desk with computer and decor

In most environments, incidents don’t start with something obvious. They start with something that looked normal. A process that worked yesterday. A system behaving as expected. A control that technically exists, but hasn’t been exercised under pressure. Then something small breaks, and everything around it depends on how quickly the team can respond. That’s where […]